A selection of our key clients.
The ARMA Difference
Industry leading recovery rates
We achieve superior recovery rates through high quality decision making combined with our ability to take immediate action. We have the flexibility to tailor our collection strategy to the specific needs of each client. We only charge commission on successful recovery.
Outstanding customer service
Our goal is to make your work day easier by delivering a transparent, ethical service that is backed by commercial experience and knowledge. Our team has the maturity to understand your needs, value your relationship and prioritize customer service.
Positive collection strategies
At ARMA we work to achieve the best outcome for our clients and for debtors. We treat debtors with respect and in a highly professional manner. Our positive collection techniques help protect the reputation of our clients and result in superior recovery rates from debtors.
Highly efficient and effective operational capabilities
We use intelligent debt collection software to give our clients transparency over their accounts. Online access enables you to monitor the progress of accounts, run reports and leave instructions for your account manager.
ARMA is a specialist provider of contingent debt recovery solutions, outsourced accounts receivables and litigation services. ARMA was started with the aim to have fewer customers and provide better service. We provide big agency expertise with a boutique service.
The ARMA team has a wealth of experience in the debt collection industry across a diverse range of markets that was gathered from working at some of the largest collection agencies in Australia.
"Our vision is to be an outstanding national leader in the provision of debt recovery and associated services as judged by our clients, their customers (debtors) and our peers."