ACT

“Pursuant to the Emergencies Act 2004,  ACT Fire and Rescue (‘ACTF&R’) has a statutory obligation to attend all fire alarm activations.

 

Under section 201 of the Emergencies Act 2004, ACTF&R are given the powers to charge for fire alarm activations which were deemed ‘preventable’ and have resulted in ACTF&R attending a ‘no-fire’ related event (false alarm).

 

False Alarms are deemed by ACTF&R to be a fine to encourage Automatic Fire Alarm Service Providers (AFASPs) and their customers to use and maintain fire alarm systems properly. The fine aims to create awareness to complacency and ensure that occupants have a genuine alertness and preparedness for when there is a ‘real’ emergency.

 

As part of the agreement ACTF&R has with ADT Fire Monitoring, ACTF&R bills all false alarm charges on to ADT Fire Monitoring which then ‘on-charges’ to the building owner/occupier (‘the customer’).

 

ACTF&R deems all false alarm charges the responsibility of the building owner/occupier or the person who has entered into an agreement with the AFASP for the provision of fire alarm monitoring services.

 

The right of ADT Fire Monitoring to pursue payment of these charges from the building owner/occupier is supported contractually (through clause 3a,b and c of contract terms and conditions) and by statute (outlined in Emergencies Act 2004).”

 

 

NSW

“Pursuant to the Fire Brigades Act 1989, Fire and Rescue NSW (‘FRNSW’) has a statutory obligation to attend all fire alarm activations.

 

Under section 42 and 79A of the NSW Fire Brigades Act 1989, FRNSW are given the powers to charge for fire alarm activations which were deemed ‘preventable’ and have resulted in FRNSW attending a ‘no-fire’ related event (false alarm).

 

False Alarms are deemed by FRNSW to be a fine to encourage Automatic Fire Alarm Service Providers (AFASPs) and their customers to use and maintain fire alarm systems properly. The fine aims to create awareness to complacency and ensure that occupants have a genuine alertness and preparedness for when there is a ‘real’ emergency.

 

As part of the agreement FRNSW has with ADT Fire Monitoring, FRNSW bills all false alarm charges on to ADT Fire Monitoring which then ‘on-charges’ to the building owner/occupier (‘the customer’).

 

FRNSW deems all false alarm charges the responsibility of the building owner/occupier or the person who has entered into an agreement with the AFASP for the provision of fire alarm monitoring services.

 

The right of ADT Fire Monitoring to pursue payment of these charges from the building owner/occupier is supported contractually (through clause 3a,b and c of contract terms and conditions) and by statute (outlined in Fire Brigades Act 1989).”

ADT False Alarm Information