What if I can't pay?


If you are unable to pay your account or commit to an instalment plan due to your current financial circumstances or financial hardship, we will request you complete a statement of financial position form and supplying the requested documents.
 
This will assist us in understanding your financial situation and tailoring solution to your needs.
 
This could mean;

  • A minimal instalment plan for a short period of time until your situation improves

  • Requesting your account be placed on hold for a short period of time until your situation improves

  • Requesting a settlement from our client based on your circumstances

 
This form can be completed by following the below link, once complete our team will contact you to discuss the best solution based on your needs.